Outlook not working on android. com and the 365 Outlook desktop app.
Outlook not working on android. I asked the online chat support accessed through the help utility within Outlook on the mobile and they told me that both IMAP and POP searches were currently unavailable in Outlook for Android. You can fix a misconfigured account on the outlook app by resetting it within the app. but in Android, We are unable to open my mobile app using the… Mar 6, 2023 · In this guide, we have mentioned some of the top ways to fix Microsoft Outlook not receiving emails on Android smartphones/tablets. If any portion of these Release Notes only applies to one application, it's noted. Apr 19, 2024 · Since the two latest updates for Outlook on Android and iOS (versions 4. This service is responsible for automatically configuring Outlook on mobile devices. This was previously configured and has been working for about a month without issue. However, like any other app, Outlook may occasionally encounter issues, preventing it from functioning correctly. Oct 11, 2022 · So as of yesterday afternoon it seems like outlook 365 is not working on the apple mail app or on the gmail on both iPhones and android. This is the results I get Hi Guys, I have installed the Outlook app for Android and set up my Office 365 email account but my search functionality doesn't seem to work correctly. I am using the Android app. However, users occasionally encounter issues that prevent Outlook from functioning correctly on their mobile devices Feb 17, 2021 · On Android, if your Outlook app is not syncing you can try clearing the Outlook cache. Jun 14, 2019 · We have tried talking to Azure tech support they say it's an Exchange issue and the exchange tech support says it is an intune issue, we have tried using the outlook in-app support but we have not got any help from there. When trying the same with the Email Short Feb 12, 2019 · The toggle is not available on mine. Thanks for your cooperation. Jun 12, 2023 · Hi, A few days ago my Outlook 1x1 calendar shortcut widget stopped responding, and once removed I was no longer able to add it back to my home screen. The link posted does not resolve my issue. I trusted uninstalling and reinstalling, cleared cache and data, still doesn't work. If the Outlook app is not working on Android, don’t fret. Feb 23, 2025 · My non-comcast email works just fine, but the Comcast. Oct 10, 2014 · My Outlook and Teams is working fine on Android 12 beta 2 with no issues. I can't install the Outlook app In order for you to install the Outlook mobile app you need: A mobile device that meets the minimum requirements for the app. We configured only Jan 15, 2025 · Hello, we already have an Outlook addin in production (using the addin-only manifest) and we are trying to migrate it to the unified manifest, however, we are having issues getting the addin working on mobile. If the user installs Outlook for Android from the consumer Playstore then URL's open fine as Aug 31, 2025 · Many Android users rely on the Outlook app for email, calendar, and contact management. I use Windows/android (NOT apple products). Mine is setup as a Work Profile. Dec 31, 2024 · After performing the above steps if you are still facing the issue of Outlook Not Working on Android you can try updating your Outlook Android app. Enable Permissions: Go to Settings > Apps > Outlook > Permissions, and ensure the necessary permissions (such as Storage, Contacts, etc. I keep getting an error occurred when i try to configure outlook app. Setting Up Outlook (IMAP) Synchronize your GMX mailbox with Outlook. Follow our troubleshooting guide to fix this problem! Microsoft Outlook is one of the leading email and calendar applications that help users manage their emails, schedules, and tasks efficiently. I see someone posted about installing Galaxy store version of outlook works. Microsoft’s Outlook app on Android devices is one of the most popular email clients, offering seamless integration with Microsoft 365, Outlook. It may be that the app doesn’t sync your emails, or you can’t See full list on support. I did try un-installing and re-installing Outlook then rebooting, that didn't work. From what I understand Outlook for Android is supposed to support categories in the latest version. Anyone else encountered this? Nov 11, 2022 · Fix Outlook not syncing on Android Method 1: Check your Internet Connection Well, for any email client app to work properly and sync your account to load incoming messages, it needs a stable internet connection. 1 and 4. net email account does not work at all within the Outlook app. , email delivery. We'll cover everything from simple fixes to more advanced solutions, ensuring you can resolve Nov 11, 2024 · Problems with the Outlook app are common and can be very annoying. The error message states "Sign in failed, try again later, or contact your admin," and the user cannot even enter their email. We hope that if you follow the instructions outlined, Outlook notifications will resume working on your Android or iPhone. After you have added an Outlook for Android email widget to your home screen, if you delete your accounts from Outlook for Android, you will see this screen: No Accounts found. Oct 31, 2024 · This is Resolved. Make sure the device is registered. As for the Gmail app, that is able to send and receive messages to this account no problem. OWA works, outlook on workstations works. 0 respectively), integration with Purview sensitivity labels has stopped working. They are able to… Feb 14, 2023 · Have you 2FA on your outlook? If so go onto your office account and create an app password. The se The exact same configuration still works on my iphone, the strange thing is on android it will accept a gmail address but not any other ie gmx that is working elsewhere so I know 100% the imap settings for gmx are correct. IT must know how to direct users when emails, calendars or contacts aren't syncing. Tap Add An Account to add an account. I get notifications from Outlook for meetings however not for when I receive a new email. May 15, 2025 · 📩 Are you having trouble earning points for reading Outlook emails? Find solutions and tips to help maximize your rewards on Android! 💡 Mar 27, 2025 · An issue has been reported by a user with an Android work profile who is unable to log in to any M365 apps on their device. Thank you all. May 22, 2019 · Hey all, I've rolled out Outlook for Android using InTune and Android Work Profiles and it installs and works well apart from the user not being able to click on links in emails and have them open in the default browser. And we were still facing the outlook notification not working issue on Android devices. For steps to enable hardware encryption, see Encrypt your Android device . We've also had very good success with the Outlook app for our environment. Nov 15, 2022 · THE WORK AROUND install EDGE and opened the office 365 opening outlook part worked and then using the EDGE Settings 'Add to Phone'. Solution 3 Another way is to go to Settings again from the Menu > Click on Notifications and Select All Mails instead of ‘Focussed emails’. In this article, I will provide quick troubleshooting steps to fix the Outlook Android search not working issue. Then open the Outlook app and go to Settings > tap on your account > tap Sync Contacts. I haven't made or can even find any policies that would restrict this behaviour. If your app is not syncing or responding, try updating your Android version and restarting Outlook Mobile. If Apr 8, 2023 · Here are some things to try: Check if the Autodiscover service is set up and working correctly. If you use Outlook on your Android phone, chances are you’ve run into problems where the app won’t function. Outlook not working in android phone. I have tried creating a sam Oct 19, 2024 · I have Microsoft 365 and my Outlook stopped working on all my devices: two laptops, cell phone, tablet. We often roll out features (and sometimes even fixes) over a period of time. com Jul 1, 2024 · Is the Outlook app not working properly? Check out these troubleshooting methods to resolve reoccurring Outlook problems on Android. Can I reset my gmail account settings without affecting stored data, Keep notes, emails, saved passwords, personal data, etc. That should get rid of any redundant data preventing the app from functioning normally. May 14, 2023 · If Outlook isn't syncing emails, ensure your internet connection is working, turn off the app's offline mode, manually sync your email folders, change your email sorting order so the newest emails are at the top, repair your email account or Outlook itself, unblock the email sender, clear your Outlook cache, or update Outlook. This can be incredibly frustrating, especially when urgent emails or reminders go unnoticed. Downloaded Outlook from Galaxy Store, which looks previous version (compared to Play Store). Clearing app cache and data in Settings > Application > Outlook Reinstalling Outlook or update to the latest version. ) are enabled. I've set up a work profile and it seems to be working OK. Trying to add it results in the widget showing briefly for a split of a second then disappearing again. Its convenience and functionality make it a popular choice for Android users. The Autodiscover service uses a user's email address and password to automatically set up a user's profile. 2413. In this guide, we will discuss how to troubleshoot outlook mobile issues. May 3, 2023 · If Microsoft Outlook on Android refuses to sync your emails, you can use these steps to reset app and fix any issues. This should solve your problem, but it did not work with any of the devices we have either. The easiest way to check internet connectivity is to open YouTube and try Jul 2, 2025 · Microsoft Outlook, a cornerstone application within the Microsoft 365 ecosystem, provides essential email, calendaring, contact management, and task management capabilities. The same problematic accouts are working fine on the Windows Outlook software. com and the 365 Outlook desktop app. We can connect on the iphones and android only through outlook web access (OWA). Oct 18, 2021 · Sometimes, Outlook can stop working on Android which means that some new emails may take an excessive amount of time to arrive in your inbox, or they will not sync at all. However, many users face a common issue: Outlook notifications not working on their Android devices. Make Sure your Android phone connected to the Internet. If needed, they will request the logs from your device, check and provide a solution. Reset the account in Outlook Settings > Account Please try let me know if it works for you, if not, we can try another approach. On iOS, I'm able to open my app through a deep link that gets me to Outlook through Safari. Thanks much for your response. Jun 3, 2025 · Both Android and iPhone users reporting that as of this morning, June 3rd, 2025, they are no longer receiving work related Outlook push notifications on their cell phones. Oct 22, 2024 · As of this week, modern auth on the Outlook mobile app (on iOS and Android) is no longer authenticating with modern authentication to an Exchange 2019 server which is configured with hybrid modern authentication. Jun 16, 2025 · Resolve Android email issues with these 7 easy fixes, addressing connection problems and syncing errors to get your email functioning smoothly again. Once reset, open Outlook Mail App again, and Login. There are around ~20-25 users for whom it doesn't work but for others, it got configured without any issues. I removed it and when I try to re-add it the widget won't appear on the screen. Dec 16, 2024 · New Google Pixel 9 ProXL, data transferred from Samsung Android. May 22, 2020 · Issues with Outlook notifications on Android work profile Hi I'm not sure if this is the correct place to ask but I've also posed the question on the android support forum. I don't use Samsung email but other 3rd party email app and it works. The mobile app only syncs when the mobile app is opened or if a new email is received in my Outlook inbox as seen by the change in the mobile apps badge number. Jul 11, 2024 · Is the Outlook app not syncing any emails on your Android or iPhone? Try out these tips to fix the underlying issue. Remove & Re-add Google Account. Can I reinstall Office 365 without losing my data (emails and folders, data on OneDrive, etc)? If so, do… Jun 25, 2025 · The Autodiscover service makes it easier to set up Outlook and mobile phones. Learn how you can use Outlook for Android or iOS to sign into your Microsoft personal or work/school account. Outlook mobile add-ins are supported on all Microsoft 365 business accounts and Outlook. When I go to settings / categories I can see all of my categories on the Office 365 account shown there. May 17, 2022 · account working well on gmail andoid app. To troubleshoot this issue further, run the Exchange ActiveSync Autodiscover test in Microsoft Remote Connectivity Analyzer. com accounts. We've never had an issue before just a few days ago. For Android: Open phone Settings > Applications > Outlook > Make sure Contacts is enabled. microsoft. I installed that and configured, but did not turn off autoupdate. Step 1. I'm at a loss here. If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin. Mar 15, 2024 · Some users account including mine cannot connect at all on gmail or outlook app found in iphones or androids devices. The email in question did sync with Outlook until a few days ago. If you've built an add-in for Outlook already, it's easy to get it working on Outlook mobile. com, Gmail, and other email Aug 27, 2025 · Let's try with some basic troubleshooting steps. Tap on the account you wish to reset under Email Accounts. Your email will be sent to your application in regularly intervals using IMAP. Mar 10, 2025 · When using Outlook on an Android phone or tablet, syncing issues are a frustrating possibility. This issue could make your break your next meeting or video call. Make sure the device has hardware encryption enabled. When messages fail to appear in the inbox, the first thing that you need to check is your internet connection. This article explores various methods to troubleshoot and fix the Outlook app on Microsoft Outlook on Android is widely used for its versatility and ability to send or receive business emails from anywhere. However, like any app, it can sometimes run into issues that prevent it from working correctly. Check the device's network connection. May 8, 2024 · Is the Outlook app on Android or iPhone not sending any emails? Apply these troubleshooting tips to fix the underlying issue. You may also need to change your setting in the Android System for Notifications. Add an account to the Outlook app Add an Outlook account to Gmail Set up Office on Android If you're having issues using the Outlook mobile app as a way to verify your sign-in, read using Outlook to sign in. We would like to show you a description here but the site won’t allow us. Tap the gear icon. This is different for each device, but please check that your system settings allow for Outlook to receive notifications. Feb 22, 2022 · Microsoft Outlook is an excellent email app for both desktop and mobile phones, but the app does have its fair share of issues. Feb 6, 2025 · Try signing in to Outlook via the web (browser) to confirm your account isn’t having issues. This comprehensive guide explores common reasons why Outlook on Android might not be working and offers effective troubleshooting steps to get you back on track. Your Outlook calendar may not sync on your Galaxy phone if your personal account has not been added to the calendar app. All other mail apps are working as expected and receiving emails. 5. For example, if you have a company-managed device, an on-premises Exchange server configured for basic authentication, or your Switch the Sync Contacts slider to ON. You can fix these problems by checking your connection, refreshing the app, and clearing the cache. When I'm searching, only contacts are appearing and the toggle from the first picture isn't available from my app. We are encountering an issue where the outlook mobile app android & ios cannot connect to our exchange server. Scroll down and select Reset Account. Open the Outlook app Tap the profile icon. This does not wipe your device. 6 days ago · Fix Outlook on Android Not Working: Make It Usable Quickly In today’s fast-paced digital world, email remains a vital communication tool, especially for professionals. Outlook notifications are not working on Android phone Fixing this problem is not difficult, though it can vary based on the Android version and the brand of hardware. Yesterday, the calendar Shortcut widget for Android turned into a regular Outlook app icon. May 10, 2025 · Microsoft word, Excel, and one note will not open after the update. option to create a shortcut to the Home screen. If Nov 23, 2022 · If Outlook notifications are not working on your Android phone, then here's how you can fix the Outlook app on your phone. g. We will go over some of the most common ones and the steps necessary to fix them. I tried to search using the subject from one my mails and it's not Office Portal: Yes Outlook Windows Client: Yes Outlook for iOS: Yes Outlook for Android: Yes As you can see, there's obviously a problem with the Outlook for Android app receiving the MFA prompt. Once the policy is enforced by a conditional access rule, the targeted apps on the device (tried it with Teams and… Apr 12, 2024 · Neither do i, Last successfully added Exchange Server mail account in Outlook Mobile (both IOS, Android) was 12 April 2024. If you are using Android for Work or Work Profile, make sure the PIN or biometric is enabled for the profile in Microsoft Authenticator. When setting up Outlook mobile, and adding my existing account, it errors and shows a small box with If you're having trouble using the Outlook for Android mobile app, Open an in-app Outlook support ticket. [INVESTIGATING] Meeting instances from recurring meetings fail to delete from the recipient's calendar in Outlook Mobile [INVESTIGATING] Out of Office replies for an On-premises Exchange mailbox are not working when enabled from Outlook Mobile How to fix notifications not working in Outlook App on android - There are several reasons why Outlook is not getting notifications on Android, for example because the notification permission is For Android: Open phone Settings > Applications > Outlook > Make sure Contacts is enabled. and its working now. Steps to take when your Outlook App is crashing If the Outlook app crashes anytime you open it, clear your browser’s cache on your device You can then remove the app from your device As the title says Outlook app Notifications are not working on my Pixel 4a 5G Android 13. Jan 22, 2025 · 5+ Methods to Fix Outlook App Not Working Issue on Android The Microsoft Outlook app is one of the most widely used email applications for Android devices, known for its intuitive interface and robust functionality. Jan 22, 2025 · Fixing the Outlook App Not Working Issue on Android: 5+ Effective Methods The Microsoft Outlook app is widely used by individuals and professionals alike for managing emails, calendars, and contacts. Since I’m not seeing posts about it everywhere I’m thinking it has something to do with us but I don’t think we have changed any settings. but not working with outlook android app. Jun 30, 2025 · Discover how to fix Outlook and Google Calendar not syncing on Android with an easy-to-follow step-by-step guide. There are a few main issues people run into on Outlook. Get more help with Outlook Dec 30, 2020 · Are you not receiving notifications from the Outlook app on your Android or iOS device? Check out 13 fixes for Outlook notifications not working. The password is correct, and yes I already reinstalled the Outlook app. Note: When you attempt to enable contacts sync in Microsoft Outlook for Android, if the toggle option for Sync contacts is disabled and a message is displayed with the text Contacts sync isn’t turned on in system settings, this may be due to the Auto sync data option being disabled in system settings. Feb 28, 2023 · Again, notifications are working fine in other apps, just not Outlook, and the notification settings for Outlook are exactly the same as Teams and Slack. Learn how to delete or remove phone partnerships using Outlook on the web: Fix email sync issues or remove a device from your Outlook on the web mailbox. Let’s go over how to fix Outlook Calendar not syncing, so your schedule is synced across all your calendars. . What version of Android is supported? Our app is optimized to work with the latest four versions of Android. Today I tried to add but it's always authentication failed. Help you stay on top of your schedule. The Outlook Mobile app successfully synchronizes mail from every other account I have, and this includes another Gmail account. This allows us to ensure that things are working smoothly before releasing the feature to a wider audience. Open Authenticator > Settings > Device Resolving Outlook’s launch or authentication problems on Android often involves a combination of verifying app updates, system settings, and device configurations. You can use the Test E-Mail AutoConfiguration tool to verify that the Autodiscover service is working correctly. Also have you tried through the outlook app? Mar 4, 2025 · The Outlook for Android App is not in full sync with outlook. I did all the mentioned steps but it the problem is same. Use this password in place of your normal password. ? Nov 27, 2018 · 4. Feb 28, 2025 · Find out how to troubleshoot four common Outlook problems on an Android device, including message delivery failure and app crashes. St Jul 18, 2023 · On the Android platform, I cannot open my Mobile App from the deep links that are sent to Outlook. 2414. It could be possible that the version you are using has the issue, and in the newer release chances are there the developer has resolved the issues. I have the Outlook app installed on my Pixel 2 xl Android 11 and the notifications work fine e. Jul 19, 2024 · Hi everyone, We came across a situation where one of our Android user is not able to access Outlook and Teams due to rooted device. Mar 7, 2020 · The Android Outlook app does not have the abiltiy to adjust authentication settings other than User/Password/IMAP Server/SMTP Server/ and the ports that these sevices use. Anybody else having this issue? I have a user that after changing their password via local AD can no longer access their email on their phone (Outlook Mobile App). Its mobile iteration extends this functionality to smartphones, enabling seamless productivity on the go. Aug 5, 2023 · Outlook on Android has stopped being able to connect as 8-1-23. Jun 3, 2024 · We're trying to deploy App Protection Policies / MAM on the personal devices of our employees and we're having a problem on many devices. Is anyone else having issues? Aug 13, 2025 · Add-ins now work in Outlook on mobile devices, using the same APIs available for other Outlook endpoints. Dec 12, 2023 · Search used to work if I specified a search for all accounts, but now it is not working at all (I'm currently only set up for one account in Outlook). This video will show you how to fix email not working in Microsoft Outlook on Android phone. May 3, 2023 · If Outlook for Android is not syncing, we highly recommend inspecting the connection, resetting the affected account, or reinstalling the app To summarize, there are 13 solutions mentioned above to the problem of Outlook email notifications not working on Android and iPhone. Aug 5, 2024 · Do you frequently miss important emails on Outlook? Here are the top ways to fix Outlook not receiving emails on Android. Apr 23, 2025 · Note These release notes only apply to Outlook for iOS or Outlook for Android and don't reflect any other Outlook product. Dec 4, 2023 · If your Outlook Calendar suddenly stopped syncing, you need to read this article. Jun 21, 2025 · Applications > (?) (marked in red) option in the top right corner to contact the Outlook app support team for Android and ask to contact support. Jan 5, 2023 · Reset Account A poorly configured Outlook account can cause app issues. Or, you need to clear the app’s data. When it malfunctions, productivity grinds to a halt. pxtom u7u0y2p fd7xu eo f6f0 vsk ex c2dednzss 8ahmvt 9i